Page 7 - index

bound manner, within a very short span of time without causing a further delay, as the matter is already delayed for an awful period of more than ten (10) long years. Unwarranted procedural delay at all stages are to be avoided by assigning top priority to the fulfillment of this badly delayed HR issue. We are anticipating a very early personal interference and favorable action from your good office in this regard also. Copy to endorsed to (i) Smt. Sujata Ray, Director (HR), BSNL Board New Delhi (ii) Shri Mukesh Mathur, PGM (Finance), BSNL Corporate Office, New Delhi (iii) Shri Shameem Akhtar, Sr. GM (SR), BSNL Corporate Office, New Delhi (iv) Smt. Madhu Arora, GM (Estt), BSNL Corporate Office, New Delhi No. AIBSNLEA/CHQ/CMD/2015 DATED: 13.10.2015 (Addressed to Shri Anupam Srivastava CMD BSNL New Delhi) "Hungama" service to BSNL customers on Broadband - Regarding During our Odisha Circle conference, it has been brought to the notice that:  "Hungama" is a Value added Service tied up with BSNL to provide 'Games on Demand, Movie on Demand & Music on demand' with a revenue sharing arrangement  This service is provided with an additional charge of Rs. 410/- per month in BSNL Broad. Band bill  "Hungama" is authorized to activate its service taking consent of the subscriber through DTMF Mode.  To increase their revenue "Hungama" executives are calling to the telephone number of BB subscriber and try to allure the person holding the telephone and tells them to push '1#' on a certain tone. Basing on this, the service is activated and billing start to Rs. 410/- per month.  In most of the cases person who receives the call from "Hungama" are children / servant / relative of subscriber. The original subscriber remains ignorant till he receives bill from BSNL  Which follows a lot of complain from the subscriber regarding this excess billing of Rs. 410/- per month for "Hungama" service. In many cases subscriber refuse to pay the bills and his connection is disconnected and BSNL loses a subscriber  Such type of problem is being faced by other circles also like Tamil Nadu. It is, therefore, requested to kindly examine the case and take necessary corrective measures to resolve this odd situation. It is requested that all services which have a financial implication should be done through Commercial Officer only. Copy endorsed to (i) Shri N.K. Gupta, Director (CFA), BSNL Board, New Delhi (ii) The GM (NWP-CFA), BSNL Corporate Office, New Delhi No. A1BSNLEA/CHQ/CMD/2015 Dated 30th September, 2015 (Addressed to Shri Anupam Srivastava, CMD, BSNL New Delhi-110001) 1. Providing BSNL SIM cards to Executives working in BSNL CO under MTNL area from the neighboring circles where BSNL is a SP. On the subject cited above, your kind attention is drawn towards the fact that recently BSNL Corporate Office has allowed providing SIM cards to the Non-Executives working in BSNL Corporate Office under MTNL area from the neighboring circles, where BSNL is a SP. In view of this, AIBSNLEA also demands to provide BSNL mobile connections to the Executives working in BSNL Corporate Office / other BSNL Units working under MTNL area from the neighboring circles or from their parent circle where BSNL is a SP as per their entitlement. TELEWAVE Page-7 SEPTEMBER-2015